Description: Responsibilities: Administer and maintain the Genesys IVR platform, including configurations, call flows, and integrations.Monitor and optimize IVR performance, call routing, and speech recognition (if applicable).Troubleshoot IVR-related ...
10 days ago
Description: Role : Genesys Admin Location: Phoenix, AZ Description User management System configuration Data Management Troubleshooting Reporting and Analytics Security Administration System upgrades and patches Collaboration with stakeholders
10 days ago