Description: Handle high volume inbound calls with knowledge to address concerns from the Provider community.Meets and retains all quality and production standards by answering and resolving 92% of calls from Medicaid providers within 3-5 minutes to ...
18 days ago
Description: Job Description Serve as a QA and validation expert throughout the testing lifecycle.Design, develop, and execute test scripts for complex modules; support test environment setup and documentation.Collaborate with technical teams to resolve ...
21 days ago
Description: Key Responsibilities: Design and implement FileNet workflows, custom widgets, and integrationsManage large-scale content migrations and data ETL processesTroubleshoot issues, debug applications, and maintain documentationUse DevOps tools ( ...
21 days ago