... : Job Title : Mainframe Support Consultant Location : Brooklyn, ... days: Tuesday to Saturday support required and (Sunday & ... monitoring, application, and system support for client Production, QA ... environments. Provide 24x7 support for event monitoring, ...
8 days ago
... first-line technical support to end-users via ticketing system, Teams chats ... /calls. Troubleshoot and escalate accordingly. Document all support ... incidents and resolutions in the ticketing system. Proacti
7 days ago