... involves handling escalated tickets from level I, the triage team, ensuring efficient ... . Common tickets include: a. End point support - hardware, Windows 10/11, etc ...
16 days ago
... escalated tickets from Level I technicians and providing exceptional support across various ... End Point Support: Provide hardware and Windows 10 support.Application Support: Assist with ... and other applications.Conference Room Support: Address UC and telephony ...
17 days ago