Description: Key Responsibilities: Migrate WFM tools from Verint to Genesys WFM.Translate legacy WFM tools (Verint, Aspect, Nice, etc.) to Genesys Cloud WEM designs and objects.Manage WFM practices including forecasting, planning, reporting, and capacity ...
3 days ago
Description: Architectural Design: Lead the design and development of complex, high-performance, and scalable Java-based applications, ensuring alignment with business requirements and industry best practices.Cloud Integration: Design and implement ...
29 days ago