Description: We are seeking a Quality Specialist, where you'll lead customer service quality programs and drive process improvements. This role combines coaching, compliance, and performance analysis to enhance both agent and customer experiences. Ideal ...
20 days ago
... incidents and implement preventive measures.Automation and Toil Reduction:Develop and ...
6 days ago
... Currently hiring for Service Desk Analysts. Providence, RI Work Environment: contract ... a dedicated and skilled Service Desk Analyst to join our team. Responsibilities ...
21 days ago