... with customers who need technical assistance via the phone ... Troubleshoot, diagnose, and resolve technical hardware and/or software ... resolution and excellent customer service Redirect unresolved issues to ... on IT products or services Keep record of problems ...
8 days ago
... Description: Description Job Description Service Desk Analyst responsibilities Serve as ... techniques Troubleshoot, diagnose, and resolve technical hardware and/or software issues ... quick resolution and excellent customer service Redirect unresolved issues to the ...
8 days ago