... support, user testing, and help desk operations. Proficiency in Atlassian Jira Service ... applications. Experience in documenting support procedures and updating knowledge base ... Experience with monitoring and resolving support incidents while meeting SLAs. ...

17 hours ago

Helpdesk Support Analyst

Resourcesoft, Inc.
San Antonio

... support, user testing, and help desk operations.Proficiency in Atlassian Jira Service ... Desk applications.Experience in documenting support procedures and updating knowledge base ... Experience with monitoring and resolving support incidents while meeting SLAs. ...

3 days ago

Customer Support Technician-Onsite Interview

Resourcesoft, Inc.
Gainesville

... years of experience as a Customer Support Technician.Proficiency in Microsoft Operating ... devices and supporting peripherals.Experience with ticketing systems and Service Desk management ... written communication skills.Responsibilities: Monitor Service D

3 days ago

Oracle CC&B Consultant

Resourcesoft, Inc.
Aiken

... more years of experience, with supporting CC&B or similar systems. Proficiency ... Billing Systems Experience with Web services, Rest API, and SaaS technologies ...

7 days ago

Azure Cloud Systems Architect

Resourcesoft, Inc.
Tallahassee

... administration. Experience supporting middleware, including API Management and IT Service Automation tools ...

13 days ago

Helpdesk Support Analyst Azure Cloud Systems Architect

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