Description:
About the Position: The position is located at Fort Gregg-Adams VA. No Remote or Telework Available. The location is on the second floor of KAHC in the Referral Management suite. It's an office environment. The hours of work are Monday through Friday 0800-1630. The applicant can expect to achieve an expansive knowledge of TRICARE Health Plans, the referral process, and customer service skills.Requirements:
Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected.- 30 Percent or More Disabled Veterans
- Current Civilian Employees of the Defense Health Agency (DHA)
- Current Permanent Department of Defense (DoD) Civilian Employee
- Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce
- Interagency Career Transition Assistance Plan
- Land Management Workforce Flexibility Act
- Military Spouses, under Executive Order (E.O.) 13473
- Non-Department of Defense (DoD) Transfer
- Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible
- Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible
- Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement
- Priority Placement Program, DoD Retained Grade Preference Eligible
- Veterans Employment Opportunity Act (VEOA) of 1998
In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document .
Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.
Specialized Experience: One year of specialized experience equivalent to the GS-04 that includes 1) Knowledge with the processing of TRICARE referrals; 2) Skill in the use of office automation equipment and software applications; 3) Ability to communicate, both orally and in writing; and 4) Knowledge of HIPPA compliance with protected health information.
OR
Education : Successful completion of four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. (Note: You must attach a copy of your transcripts.)
OR
Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of by 60. Add the two percentages.
You will be evaluated on the basis of your level of competency in the following areas:
- Computer Skills
- Customer Service (Clerical/Technical)
- Manages and Organizes Information
Time in Grade Requirement: Candidates may be advanced without time restriction to positions up to GS-5 if the position to be filled is no more than two grades above the lowest grade the employee held within the preceding 52 weeks under his or her latest non temporary competitive appointment.
Feb 15, 2025;
from:
usajobs.gov