Description:
Description Receiving, logging and managing contacts from internal staff through multiple and all channels used by the Service Desk including phone, reservation, customer initiated incidents, and Chat Troubleshoot IT related problems from LOB applications and MS Suite to hardware, such as mobile phones, Laptops, PCs and Printers Provide first line troubleshooting for remote users using VPN Research calls and requests providing statuses and escalation options to end users of existing issues Contr
Mar 5, 2025;
from:
dice.com