Description:
Primary Responsibilities: Provide L3 support for Client's private cloud, including on-call rotation Work closely with the internal engineering team and provide input on testing of new component releases and infrastructure upgrades, as well as performance, capacity, and monitoring Create and improve processes for support, including training, documentation, customer engagement, automation, and scripting, incident, problem, and change management Work together with L2 teams and other L3 team members
Mar 4, 2025;
from:
dice.com