Description:
Description Job Summary: The Help Desk Analyst serves as a senior member of the IT support team, responsible for resolving complex technical issues, mentoring entry level analysts, and ensuring efficient IT operations. This role involves troubleshooting hardware and software problems, managing escalations, and implementing IT solutions to improve service delivery. Key Responsibilities: Provide advanced technical support for hardware, software, network, and security-related issues. Act as an esc
Mar 8, 2025;
from:
dice.com