Description:
RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in Boston, MA. Responsibilities: * Service Desk Analyst will provide first-line technical support to end-users via phone, email, or chat; Troubleshoot and resolve hardware, software, and network-related issues promptly and effectively * Analyze problems reported by end-users, identify root causes, and implement solutions or escalate issues to the appropriate IT support teams for further investigation and resolution *
Mar 10, 2025;
from:
dice.com