Description:
Role : SDT - Senior Client : DC Government Location : Washington, DC (Hybrid) Duties & Responsibilities: a. Respond to service requests and service incidents reported by OCFO staff via phone, email, or web portal. Ensure information is accurately entered into the ticketing system and that all assigned tickets are tracked and managed to resolution within defined service level agreements. b. Ability to provide tier 1 and tier 2 support for a Windows-based desktop environment, including common desk
Mar 12, 2025;
from:
dice.com