Description:
Requirements: Must have 2 or more years of experience in customer service and quality assurance. Proficiency in IT Enterprise environments and service management principles. Experience with ticketing systems for tracking support requests and monitoring trends. Experience in troubleshooting hardware and software issues. Experience in help desk processes and IT support workflows. Experience supervising teams, delegating tasks, and managing IT projects. Strong communication skills for training, es
Mar 13, 2025;
from:
dice.com