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Business Systems Analyst - Contact Center

TEKsystems c/o Allegis Group
Columbus Full-day Full-time

Description:

Description - Hybrid 3 days on site in Columbus, OH This role will be in support on our tier one banking clients contact center systems and the implementation of new systems. This includes, IVR, call routing, reporting, workforce optimization, workforce management, call recording, softphones and desktop integrations, call backs and more. Experience with these systems, their functions and operation is highly important. Leads assigned projects and/or provides advanced technical and consultative s
Mar 13, 2025;   from: dice.com

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