Description:
Job Overview: Project Replacing Sharewell as their ITSM toolMoving onto another Ivanti platform, Ivanti Neurons (ITSM)Will be working with team (infrastructure), the business, teamAnyone in the company (14K employees) can submit a ticket but they usually see 1500 tickets/day with system requests since it s more corporate submitting technical problems rather than those in the fieldResponsibilities Set up, configure (build form, put form out there, create workflows), put on teams, classification
Mar 16, 2025;
from:
dice.com