Description:
Roles & Responsibilities: Plan and execute in depth technical activity, influencing the direction of activities/plans and providing technical insight and guidance to others Investigate and help resolve issues on customer s network and IT estates using agreed troubleshooting methodologies Hands on experience on network monitoring tools like ITSM Remedy is desirable Manage support cases to enable fast resolution that exceeds our customers expectations Ensuring accurate recording of all cases usin
Mar 17, 2025;
from:
dice.com