Description:
Technical Support Engineer Location : Indianapolis IN Duration : Long Term . Job Description: Log, categorize, and prioritize incoming incidents and service requests via phone, email, and chat. Provide first-level support for basic technical assistance, including password resets, software installations etc. Maintain clear and concise communication with end-users, keeping them informed of the status of their requests. Escalate unresolved issues to L2 or appropriate teams within expected timefr
Mar 17, 2025;
from:
dice.com