Description:
The Pharmacy Technician in the Veterans Integrated Service Network (VISN) clinical Contact Center is part of an interdisciplinary healthcare team. The Certified Pharmacy Technician is efficient, motivated, focused on customer satisfaction and, who, under the authority of the VISN Clinical Contact Center Pharmacy Director, or designee, is responsible for the technical management of all patient care assistance activities regarding pharmacy services in the Clinical Contact Center.Requirements:
Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.Basic Requirements :
- United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
- Education or Experience. (1) None required. (2) For all grade levels and positions that accept both education and experience to qualify, equivalent combinations of qualifying education and experience that total at least 100% are qualifying. The combined percentage is determined by adding total qualifying experience as a percentage of the experience required for the grade level to the education as a percentage of the education required for the grade level.
- Certification. For positions above the full performance level, the employee must pass a national certification exam and hold an active national certification through either: (1) Pharmacy Technician Certification Board (PTCB), Certified Pharmacy Technician (CPhT). OR (2) National Healthcareer Association (NHA), Certified Pharmacy Technician (ExCPT)
- English Language Proficiency. Pharmacy technicians appointed to direct patient care positions must be proficient in spoken and written English.
Grade Determinations :
Experience. Candidates must possess one year of experience equivalent to the next lower grade level. In addition, the candidate must demonstrate the following technical KSAs and the potential to acquire the assignment specific KSAs designated by an asterisk (*):
1. Knowledge of pharmacy technician principles, practices, concepts and theories providing for sound independent work.
2. Knowledge of the computerized prescription process and input of prescriptions and medication orders or electronic equivalent.
3. Ability to resolve pharmacy/medication issues with other members of the healthcare team, Veterans and external customers.
4. Ability to train developmental pharmacy technicians and students.
5. Ability to dispense medication or sterile products following all regulations, policies and procedures to ensure safe medication distribution.
6. Ability to troubleshoot automated dispensing equipment (ADE) or technology platforms/databases.
Certification. For positions above the full performance level, the employee must pass a national certification exam and hold an active national certification through either:
(a) PTCB as a CPhT.
OR
(b) NHA as a ExCPT.
Preferred Experience: N/A
Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/ .
The full performance level of this vacancy is GS-07. The actual grade at which an applicant may be selected for this vacancy is GS-07
Physical Demands: Physical aspects associated with work required of this assignment are typical for this occupation, see duty section for essential duties of this position. May require standing, lifting, carrying, sitting, stooping, bending,, pulling, and pushing. May be required to wear personal protective equipment and undergo annual TB screening or testing as conditions of employment.
Work Environment: Work is performed in an office clinic setting with minimal risks that requires normal safety precautions; the area is adequately lighted heated and ventilated. However, the work environment requires someone with the ability to handle several tasks at once and sometimes stressful situations.
Mar 17, 2025;
from:
usajobs.gov