Description:
The Senior Service Desk Technician plays a critical role in delivering advanced technical support for the organization. In addition to troubleshooting and resolving complex IT issues, this position involves mentoring and guiding junior analysts, acting as a knowledge resource for the team, and leading by example in areas such as customer service, incident management, and continuous improvement initiatives. Job description: Team Lead or Supervisory ExperienceDemonstrated success in leading or men
Mar 18, 2025;
from:
dice.com