Description:
Overview DecisionPoint Corporation is seeking a Tier 2 Support Specialist - Mid to provide in-depth technical support for the USDA Customer Experience Center (CEC). The role requires expertise in troubleshooting and resolving incidents, managing change requests and work orders, and supporting on-site and remote IT services. This role operates under general supervision to deliver consistent and high-quality support, maintaining USDA's IT standards and ensuring reliable, effective end-user service
Mar 18, 2025;
from:
dice.com