Description:
Description Provide 24/7 - 365 Level 1 support for a major airline's Network Operation Center. Open Incidents and Service requests for the OCC as required. Serve as a liaison between Technology and the OCC during BCP events Resolve desktop software issues, and escalate to L2 when appropriate. Maintain familiarity with OCC specific applications and hardware (SWIFT, AVtech Scout Phone System) Replace malfunctioning equipment with hot-spare equipment. (Maintain inventory levels with HDQ Services) A
Mar 18, 2025;
from:
dice.com