Description:
Genesys IVR Product Owner Serve as Product Owner for Genesys Telephony (Call Routing, Call Back Assist, Softphone, Integrations to existing Call Center applications). Partner and collaborate with the businesses to gain a thorough understanding of the contact center business and their vision to ensure Telephony strategy aligns with overall service vision and strategies. Responsible for documenting, reviewing and approval of the requirements for each Line of Business. Help drive the desired user
Mar 18, 2025;
from:
dice.com