Description:
Description This individual will act as a key escalation point for Level 1 and Level 2 support, addressing issues via both telephone and e-mail. They will be responsible for diligently monitoring the ServiceNow ticketing system, ensuring that tickets are handled promptly and appropriately. A successful candidate will collaborate effectively with other team members to resolve complex technical issues and provide exceptional customer service. Job Duties: Serve as a primary escalation point for Le
Mar 20, 2025;
from:
dice.com