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Service Desk/NOC Specialist

AAC Inc
Bethesda Full-day Full-time

Description:

Provide 24x7x365 phone, email and in-person customer support to users in the areas of email, standard Windows desktop applications and customized applications. Perform first-line support to determine service interruptions for desktop hardware, peripherals, and software applications. Monitor network and datacenter to ensure functionality and availability. Escalate unresolved problems to expedite resolution. This position is full-time on-site and is deemed essential personnel. Requires a high scho
Mar 20, 2025;   from: dice.com

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