Description:
Role: Contact Center Solution Architect Main Responsibilities Ability to design solutions around CCaaS (Genesys PureCloud, Amazon Connect, NICE CXOne, Nuance) tool in complex environments with integrations to CRM, MDM etc. Ability to work with enterprise and network architects to design low level architecture diagram. Must be familiar with implementation best practices for CCaaS and it s real time and batch integrations with underlying systems Ability to interact with client technical stakeholde
Mar 20, 2025;
from:
dice.com