Description:
ITSM analyst Colorado Springs, CO 2-3 yrs Skills: ITSM process, trend analysis. Deliver weekly status reports and a monthly retrospective report that includes: Trend analysis Insights on performance metrics Analyze existing Key Performance Indicators (KPIs) to assess their relevance and effectiveness in measuring success. Identify leading and lagging indicators related to process health. Detect bottlenecks in existing processes. Prioritize issues affecting workforce experience. Analyze data sp
Mar 20, 2025;
from:
dice.com