Description:
This position is located within VA Altoona. The Health Technician (Telehealth Clinical) - Advanced provides high level support, training, and advanced management of telehealth operations and is typically stationed at a clinical care delivery site (VA Medical Center, CBOC, VA Outreach Clinic, etc.).Requirements:
Basic Requirements :- United States Citizenship : Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
- Experience and Education
- (1) Experience: One year of experience in a health care field that demonstrates the applicant's ability to perform the work or provides an understanding of the work such as but not limited to a medical or clinical assistant (or technician) or health technician. OR
- (2) Education: Four academic years above high school leading to a bachelor's degree with courses related to the occupation. OR
- (3) Experience/Education Combination: Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable.
- Certification: None
- English Language Proficiency: A candidate will not be appointed under authority of 38 U.S.C. chapters 73 or 74, to serve in a direct patient-care capacity in VHA who is not proficient in written and spoken English.
Grade Determinations :
GS-07 (Advanced)
Experience: One year of experience equivalent to the next lower grade level (GS-6) Specialized experience include but are not limited to: Screening patients for Telehealth modality and referring patients that do not meet established criteria to appropriate care; communicating effectively with administrative and professional staff. Responsible for performing imaging duties in accordance with VHA national telehealth guidelines such as capture and transmission of clinical images and/or data obtains consent as necessary. Responsible for facilitation of real-time Telehealth encounters by providing hands on assistance and reporting clinical observations under the direction of a licensed independent Practitioner or clinical specialist; schedules, confirms and coordinates Telehealth services between internal and external VA and non-VA sites
Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate the following KSAs:
1. Ability to use independent technical judgment to analyze, evaluate and resolve problems.
2. Knowledge of quality control and assurance procedures and principles of performance improvement.
3. Ability to function effectively between competing priorities.
4. Knowledge of proper maintenance and troubleshooting of telehealth equipment.
5. Ability to work with a team to provide technical guidance, plan, organize and coordinate activities of a health technician in order to effectively complete job duties of assignment such as distributing workload, monitoring the status and progress of work, monitoring accuracy of work.
6. Ability to assist in Health Technician (Telehealth Clinical) development, outcome management and strategic planning.
7. Ability to perform successful knowledge transfer regarding the use of telehealth technologies.
Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/ .
Physical Requirements: The work requires some physical exertion such as prolonged periods of standing, bending, reaching, crouching, stooping, stretching, and lifting moderately heavy items such as manuals, record boxes, equipment or assisting patients. The work requires above average agility and dexterity. The incumbent may be required to travel between
Mar 20, 2025;
from:
usajobs.gov