Description:
Advantage Tech is looking for a Service Desk Analyst for our Kansas City Client. The Service Desk Analyst to act as a central point of contact for all IT requests and problems. The Service Desk Analyst also facilitates problem resolution by fixing level 1 and some level 2 issues and escalating other issues to higher levels of support. KEY RESPONSIBILITIES: Ensures customer satisfaction by logging and assigning an appropriate priority and resolution target to all calls/requests. Keeps client upd
Mar 24, 2025;
from:
dice.com