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Help Desk Specialist

BEAT LLC
Fort Belvoir Full-day Full-time

Description:

DoD Secret Clearance Required Troubleshoot and solve common network issues using physical and logical diagnostic tools. Troubleshoot and solve common Microsoft based platforms (Windows, Microsoft Office Suite, Etc.) and common hardware used throughout FBCH (Dell, Lenovo, and HP). Work within and between diverse technical teams knowledgeably and capably to resolve large-scale issues. Record required customer and problem information into the ServiceNow Trouble Ticketing System. Updates tickets wit
Mar 25, 2025;   from: dice.com

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