Description:
Description Duties: 1. Demonstrates basic knowledge of Tier 1 service level support as relates to addressing Hardware (End-User Devices & peripheral equipment), and application software, and operating system issues. 2. Exhibits sound customer service skills by effectively handling customer problems and ensuring proper escalation procedures are followed to problem closure. 3. Demonstrates sufficient knowledge of call log tracking to record accurately all needed information. 4. Tracks all customer
Mar 26, 2025;
from:
dice.com