Description:
Device Test Engineer Responsibilities Diagnose, troubleshoot and identify solutions to software and hardware issues for voice and data services Ask customers targeted questions to quickly understand the root of the problem Talk customers through a series of actions, either via phone, email or chat, until they have solved a technical issue Provide prompt and accurate feedback to customers Prioritize and manage several open issues at one time Document technical knowledge in the form of notes and m
Mar 26, 2025;
from:
dice.com