Description:
Title: Customer Help Desk Analyst Location: Little Rock, AR Duration: 4-6 Months Role Description: Answer telephones and emails and provide support to application users Identify, evaluate and prioritize customer problems and services. Utilize all technical resources to solve customer problems. Escalate unresolved calls to appropriate support staff or service group. Adhere to defined Help Desk procedures and standards. Participate in on-going testing, training and departmental development
Mar 27, 2025;
from:
dice.com