Description:
Position: Service Desk Lead Location: Morristown, NJ 07960 (Onsite) Hiring: Fulltime Opportunity Job Description: Key Responsibilities: Team Management: Lead, mentor, and manage the service desk team, including assigning tasks, setting goals, and conducting performance reviews.Recruit, train, and develop team members to enhance their technical and customer service skills.Monitor team performance and productivity, ensuring adherence to service level agreements (SLAs) and other performance metrics
Apr 1, 2025;
from:
dice.com