Description:
Description -Preferably we would like folks local to the Columbus, OH area -hybrid shift, 3 days in office per week -Core business hours M-F (7a-4p or 8a-5p EDT). Gather, record, and perform initial troubleshooting on customer technical issues via phone support. Handle tickets coming in through the self-service portal and answer incoming chat requests. Manage personal ticket load and ensure timely resolution. Stay current with all products and services by attending trainings, meetings, and read
Apr 2, 2025;
from:
dice.com