Description:
Job Title: ITIL Lead Location: Providence, Rhode Island Duration: 12+ Month JD: Assess current ITSM processes and identify gaps; specifically has good knowledge on 34 processes as per ITIL Version 4. Develop and implement new ITSM processes adhering to ITIL standards. Collaborate with Customer stakeholders to ensure process alignment with business goals. Provide guidance and training on ITSM best practices, Monitor and report on the effectiveness of ITSM processes. Ensure compliance with indus
Apr 3, 2025;
from:
dice.com