Description:
Summary: The IT Support Technician provides computer hardware and software support to internal users, with an emphasis on effective issue resolution and customer satisfaction. The ITSS Technician II provides excellent customer service while dealing with both routine (tier 1) and (tier 2) support problems. Essential Duties and Responsibilities: Act as a primary point of contact to provide high-quality support for end-users. Ensure assigned end-user requests and incidents are resolved or escalated
Apr 9, 2025;
from:
dice.com