Description:
Responsibilities for Help Desk Technician Manage Help Desk tickets in a timely mannerRespond to customer issues via phone, email and computer chat and follow-up with customers to ensure issues are resolvedDocument customer interactionsResolve customer reported issuesEscalate unresolved issues to the next TierInstall, make changes and repair computer hardware and softwareMonitor and respond quickly to incoming requests related to IT issues.Maintain computer systems and act as support if any syste
Apr 9, 2025;
from:
dice.com