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Monitoring and Incident Response Help Desk Manager

Evolver Federal
Washington Full-day Full-time

Description:

Evolver Federal is seeking a Monitoring and Incident Response Help Desk Manager to satisfy a requirement for a potential government client. Responsibilities: The Monitoring and Incident Response Help Desk Manager will oversee their team in handling incidents related to ServiceNow, WAN, DNS/firewall, SSLV Bypass Requests, and Blue Coat Waiver tickets. They will support and resolve major P1/P2 issues and escalate other incidents as needed. The candidate must be based in the Capital Region. The Mo
Apr 10, 2025;   from: dice.com

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