Description:
Hi, L2 Technical Support Break/Fix, Imaging, and Vendor Coordination Responsibilities: Provide break/fix support for desktops, laptops, and peripheralsRe-image devices and reinstall/configure applications as neededTroubleshoot Windows OS, hardware, and enterprise applicationsCoordinate with third-party vendors for escalations and hardware replacementsDocument issues and resolutions in the IT service management system (ServiceNow, Remedy, etc.)Requirements: 2-5 years of experience in L2 IT suppor
Apr 10, 2025;
from:
dice.com