Description:
Soni's client is seeking an experienced IT Architect and team lead to drive the strategy, architecture, and execution of CRM and communication platforms. This role is hands-on and includes oversight of live chat, email, SMS, and voice systems across B2C and B2B channels. Key Responsibilities: Collaborate with senior leadership to define and execute a strategic roadmap for CRM and omnichannel communication tools (e.g., HubSpot, Dialpad, HeyMarket). Design scalable system architectures and integra
Apr 11, 2025;
from:
dice.com