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Entry Help Desk Analyst

Resourcesoft, Inc.
Harrisburg Full-day Temporary

Description:

Requirements:1 years of experience in IT Service Desk or Call Center support roles.Proficiency in Windows 7 and Office 365 troubleshooting in a networked setup.Experience with Active Directory for basic user and group management tasks.Experience in handling call tracking and ticketing tools for incident management.Experience with Office 365 features like permissions, calendar sharing, and delegation.Experience in assisting non-technical users with hardware, software, and system issues.Strong com
Apr 11, 2025;   from: dice.com

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