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Help Desk Analyst

TEKsystems c/o Allegis Group
Richmond Full-day Full-time

Description:

Description Interact professionally and efficiently with internal customers by assisting with their questions about any of our supported software, hardware, and computing platforms.Provide one-on-one support to customers at all levels of technical and non-technical skill sets with minimum supervision and without the use of scripted responses.Perform remote troubleshooting through diagnostic techniques and ask pertinent and probing questions to resolve Level 1 issues while elevating complex and/o
Apr 15, 2025;   from: dice.com

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