Description:
100% on-site. Staffing the Help Desk to take calls, resolve issues, and log the transactions into our ticketing system. This includes -providing customer service support, including answering calls, determining the scope of a customer s problem, initiating and/or maintaining problem tickets and Incident Reports (IRs) using an on-line incident management system, and intermediate troubleshooting and resolution/escalation; Further details can be shared later.
Apr 17, 2025;
from:
dice.com