Overview
On Site
USD 20.00 - 35.00 per hour
Full Time
Skills
Remote Support
Technical Support
Phone Support
Management
ServiceNow
IT Service Management
Salesforce.com
Microsoft Windows
Customer Service
Hardware Installation
Help Desk
Active Directory
Access Control
Migration
Taxes
Life Insurance
SAINT
Partnership
Collaboration
Law
Job Details
Description
This individual will be providing Technical Support for 6,200 End Users on site and at 110 locations across the nation. This will include phone support as well. They will provide phone support and in person support. Client uses Manage Engine for Ticketing - any Ticket System experience (ServiceNow, etc.) will work. The right fit will have a "white glove" support mentality. Any ITSM and Salesforce knowledge would be a plus. The opportunity to grow within the organization is tremendous. The company is acquiring other companies at a very rapid rate. A high first call resolution is expected.
Skills
Support, Desktop, Windows 10, Troubleshooting, Install, Customer service, Hardware, Installation, Service, Deployment, Help desk, Active directory, Access control, Migration
Top Skills Details
Support,Desktop,Windows 10,Troubleshooting,Install,Customer service,Hardware,Installation,Service,Deployment,Help desk,Active directory,Access control,Migration
Additional Skills & Qualifications
STRONG interpersonal skills are a must.
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $20.00 - $35.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Saint Paul,MN.
Application Deadline
This position is anticipated to close on Apr 3, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
This individual will be providing Technical Support for 6,200 End Users on site and at 110 locations across the nation. This will include phone support as well. They will provide phone support and in person support. Client uses Manage Engine for Ticketing - any Ticket System experience (ServiceNow, etc.) will work. The right fit will have a "white glove" support mentality. Any ITSM and Salesforce knowledge would be a plus. The opportunity to grow within the organization is tremendous. The company is acquiring other companies at a very rapid rate. A high first call resolution is expected.
Skills
Support, Desktop, Windows 10, Troubleshooting, Install, Customer service, Hardware, Installation, Service, Deployment, Help desk, Active directory, Access control, Migration
Top Skills Details
Support,Desktop,Windows 10,Troubleshooting,Install,Customer service,Hardware,Installation,Service,Deployment,Help desk,Active directory,Access control,Migration
Additional Skills & Qualifications
STRONG interpersonal skills are a must.
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $20.00 - $35.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Saint Paul,MN.
Application Deadline
This position is anticipated to close on Apr 3, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.