Overview
On Site
Full Time
Skills
Collaboration
Project Delivery
PDM
Customer Service
SAP BASIS
Break/Fix
Engagement Management
IT Transformation
Health Care
Life Sciences
Banking
Payments
Wealth Management
Insurance
Telecommunications
Media
Energy
OTT
Software Design
Workflow
Testing
Computer Science
Information Technology
Computer Engineering
Immigration
Epic
ITIL
Decision-making
Analytical Skill
Management
Supervision
Communication
Demonstrations
Job Details
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic ASAP and Orders Analyst you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.
Work you'll do/Responsibilities
The Team
Operations and Technology Transformation delivers market leading expertise and industry depth by harnessing deep sector knowledge, scaling the power of hybrid services and products, and unlocking the power of Process Bionics to deliver sustainable and impactful solutions to our clients. We advise, design, implement, and deploy innovative and technology enabled solutions focused on "heart of the business" issues in specific sectors including Health Care & Life Sciences, Digital Banking & Payments, Investment & Wealth Management, Insurance, Telecom, Media and Energy & Resources.
Our OTT team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry-and apply them with a process and mindset that tailors transformational change to their specific organization.
Qualifications
Required
Preferred
Information for applicants with a need for accommodation:
Work you'll do/Responsibilities
- Epic support role for ASAP and Orders applications, to include on-call support on a weekly rotating basis.
- Provide support for operations break-fix tickets, standards changes, maintenance and some small projects
- Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management.
The Team
Operations and Technology Transformation delivers market leading expertise and industry depth by harnessing deep sector knowledge, scaling the power of hybrid services and products, and unlocking the power of Process Bionics to deliver sustainable and impactful solutions to our clients. We advise, design, implement, and deploy innovative and technology enabled solutions focused on "heart of the business" issues in specific sectors including Health Care & Life Sciences, Digital Banking & Payments, Investment & Wealth Management, Insurance, Telecom, Media and Energy & Resources.
Our OTT team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry-and apply them with a process and mindset that tailors transformational change to their specific organization.
Qualifications
Required
- Certified in either ASAP or Inpatient Orders
- 3+ years of recent experience on Epic Support & Maintenance
- Experience in application design, workflows, build, troubleshooting, testing, and support.
- Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
- Limited immigration sponsorship may be available.
- Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
Preferred
- Hospital or Clinic operations experience
- Additional Epic Certifications
- ITIL process knowledge
- Analytical/ Decision Making Responsibilities
- Analytical ability to manage multiple projects and prioritize tasks into manageable work products
- Can operate independently or with minimum supervision.
- Excellent Written and Communication Skills
- Ability to deliver technical demonstrations.
Information for applicants with a need for accommodation:
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.