Overview
On Site
Contract - Independent
Contract - W2
Skills
Remote Support
IT Infrastructure
Laptop
Printers
Issue Tracking
Purchase Orders
Licensing
Inventory
Help Desk
System Security
Microsoft Windows
Servers
Computer Hardware
Repair
Active Directory
Configuration Management
Management
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
We are offering a short term contract employment opportunity for a Desktop Support Analyst in Philadelphia, Pennsylvania. This role is primarily focused on maintaining and enhancing technology systems in our organization. As a Desktop Support Analyst, you will be expected to handle a variety of responsibilities, ensuring the smooth operation of our technology infrastructure.
Responsibilities
Managing the configuration and setup of technology systems including computer workstations, laptops, Chromebooks, printers, LCD projectors, and interactive white boards.
Overseeing the deployment and maintenance of student devices.
Handling work orders as required through the school ticketing system.
Assisting with the preparation of purchase orders for technology equipment and materials, and inspecting and verifying all technology purchases upon receipt.
Installing and maintaining various software products while adhering to all licensing agreements.
Keeping an accurate inventory of the school technology equipment using a central system inventory solution and providing regular inventory and usage reports.
Managing the school's phone system.
Recording service incidents in the central system Help Desk solution.
Identifying and remedying system security vulnerabilities.
Serving as a liaison on technology-related issues.
Maintaining and monitoring Windows servers with Active Directory and all local networks.
Requirements
Proficiency in Computer Hardware: Candidates must demonstrate strong knowledge and understanding of computer hardware, including the ability to troubleshoot and repair issues.
Experience with Active Directory: Applicants should be experienced in using Active Directory, including managing user accounts, resetting passwords, and handling other related tasks.
Familiarity with Configuration Management: It is essential for candidates to be familiar with configuration management practices, including the ability to manage and maintain system configurations to ensure system functionality and reliability.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are offering a short term contract employment opportunity for a Desktop Support Analyst in Philadelphia, Pennsylvania. This role is primarily focused on maintaining and enhancing technology systems in our organization. As a Desktop Support Analyst, you will be expected to handle a variety of responsibilities, ensuring the smooth operation of our technology infrastructure.
Responsibilities
Managing the configuration and setup of technology systems including computer workstations, laptops, Chromebooks, printers, LCD projectors, and interactive white boards.
Overseeing the deployment and maintenance of student devices.
Handling work orders as required through the school ticketing system.
Assisting with the preparation of purchase orders for technology equipment and materials, and inspecting and verifying all technology purchases upon receipt.
Installing and maintaining various software products while adhering to all licensing agreements.
Keeping an accurate inventory of the school technology equipment using a central system inventory solution and providing regular inventory and usage reports.
Managing the school's phone system.
Recording service incidents in the central system Help Desk solution.
Identifying and remedying system security vulnerabilities.
Serving as a liaison on technology-related issues.
Maintaining and monitoring Windows servers with Active Directory and all local networks.
Requirements
Proficiency in Computer Hardware: Candidates must demonstrate strong knowledge and understanding of computer hardware, including the ability to troubleshoot and repair issues.
Experience with Active Directory: Applicants should be experienced in using Active Directory, including managing user accounts, resetting passwords, and handling other related tasks.
Familiarity with Configuration Management: It is essential for candidates to be familiar with configuration management practices, including the ability to manage and maintain system configurations to ensure system functionality and reliability.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.