IT Support Analyst

  • Albuquerque, NM
  • Posted 11 days ago | Updated 2 hours ago

Overview

On Site
Contract - Independent
Contract - W2

Skills

Laptop
Tablet
Analytical Skill
Network
Supervision
Training
Customer Service
Software Analysis
Computer Science
Computer Hardware
Problem Solving
ITIL
Software Packaging
Technical Support
Database
Application Development
Systems Design
Programming Languages
Information Systems
Operating Systems
Systems Analysis
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET

Job Details

Description

Robert Half is seeking multiple IT Support professional for a contract opportunity in Albuquerque, New Mexico.

This role is onsite.

The IT Support Professionals responsibilities include but are not limited to:

Perform functional and technical information systems support for assigned department:

install and maintain application software and end user devices such as personal computers, laptops, tablets and smart phones; maintain and administer computer systems and applications; provide technical support and assistance to department end users and perform a variety of analytical duties relative to assigned area of responsibility. Candidate is expected to have fundamental knowledge of the technologies listed above and have a basic understanding of hardware, network and software fundamentals. Will receive a significant amount of supervision and on the job training.

Other duties as needed

Requirements

Interviews are currently being scheduled, for immediate consideration please apply

The successful IT Support professional will have:

Two (2) year of customer service experience in any of the following areas:

selection and configuration of end user devices

installing, maintaining and troubleshooting PC's

analyzing and assessing technological needs or software application analysis

Preferred Knowledge

Basic theories and applications of computer science

Basic principles and practices of applications systems programming

Personal computer hardware and software components

Basic methods and techniques used in the installation, troubleshooting and maintenance of software applications

Basic methods and techniques used in the installation, troubleshooting, upgrading and problem resolution of information systems

Possesses basic ITIL knowledge

Operational characteristics of various computer programs, networks, software packages and programming languages

Basic characteristics of various computer programs, networks, software packages and programming languages

Preferred Skills & Abilities

Provide technical support for the implementation and maintenance of various software applications

Create various reports, charts and other materials from multiple layers of data stored in databases

Respond to and identify user needs and determine resolutions

Learn methods and techniques of application development, system design and programming

Learn to recommend, design, implement and install computer software applications

Learn to apply a wide variety of computer programming languages

Learn to detect, isolate and resolve application problems

Learn to analyze and assess the technological needs of organizational groups

Learn to install, troubleshoot and upgrade information systems

Learn to evaluate, test, implement and support new operating systems

Perform routine systems analysis duties

Recommend appropriate technology to meet client needs

Communicate clearly and concisely

Establish and maintain effective working relationships with those contacted in the course of work

Background prior to employment required

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Robert Half