... point for Level 1 and Level 2 support, addressing issues via both telephone ... issues and provide exceptional customer service. Job Duties: Serve as a primary ...
2 days ago
... We are seeking a highly skilled Service Desk Technician in Roanoke, VA ... escalation point for Level 1 and 2 support via both telephone and email ... technical issues from Level 1 and 2 support teams.Monitor and manage ServiceNow ...
8 days ago